The letter! You know the one, from the IRS. You open it to find pages of double sided explanations that you may or may not understand. And if that isn’t confusing enough, there are a couple of inserts included. What to do? First, don’t panic. Take a deep breath. Then look at the notice and see what it is telling you. Then call your tax pro for an appointment to review the letter. Even if you are 99% sure you know what the notice is about, get a second opinion. Once you are sure you know what the IRS wants, you can work with them on the problem. If you aren’t comfortable dealing with the IRS yourself, you can have someone represent you.
A representative (for IRS purposes) is someone who acts for you in dealing with the IRS. That means communicate with the Service for you, attend meeting with or without you, negotiate settlements, and prepare returns for you. (The IRS calls it approved to practice before them.) What the representative actually can do depends on who they are. An Enrolled Agent, CPA, Attorney, Enrolled Actuary or (under special circumstances) a student CPA or Attorney, can represent a taxpayer before any level of the IRS up to Tax Court. They can attend audits, work with collections, sign returns, receive refunds (but not cash them). They can do anything the taxpayer can do. There are also the unenrolled preparers, soon to be Registered Tax Return Preparers (RTRP), who have limited rights when acting for clients. If they prepared the return and are the Third-Party Designee listed on the return, they can work with customer service reps, revenue agents and exam offices for that return. For other returns, they can only receive and inspect taxpayer info with a signed for 8821. They can’t represent their clients in Collections or receive a refund.
A taxpayer can give permission to a tax preparer to represent him/her several ways. The most common is the Third-Party Designation on the tax return. Most tax pros have the automatically set up for all clients. That way, when the client calls asking why they still haven’t received their refund or why they didn’t get the 1st Time Homebuyer’s Credit. I can easily check on it. Otherwise, the IRS won’t talk to me. If all that is needed is to look at what info the IRS has, the Form 8821 is filed. An unenrolled preparer can use this form to get a copy of the tax transcript or account transcript for a specific year or years they did not prepare the return. Finally, a tax pro can have their client (or clients if MFJ) sign a Power of Attorney, Form 2848. The form specifies what area of taxation and for which year(s) is representative is allowed to work with the IRS on. If the filed 2848 is limited to individual returns for 2008 and 2009, the IRS will not talk to me about payroll taxes at all. Nor, will they discuss the client’s 2007 or 2010 personal returns. No matter which form, 8821 or 2848, is used, it must be filled out completely and filed with the IRS before it can be used. The IRS will reject the form if something as small as a date signed is missing. Since the Service won’t work with the representative until the form has been entered into the Central Authorization File (CAF), it is important to get the form filed correctly the first time. An unenrolled preparer can use Form 2848 to get the same info as the Form 8821, but that is all it will do. Even with a signed Form 2848, they are limited to tax info for the years on the form.
A few notes about allowing someone to represent you before the IRS.
- You can have an immediate family member represent you but they need a completed and signed Form 2848.
- Only an individual can represent; not a firm. When completing the 2848, make sure you have at least one person listed. You can have a backup representative in the same firm but you can’t list the firm.
- A business can be represented by an officer of the company or a full time employee with a completed 2848.
- Just because the Form 2848 gives your representative a wide range of rights, that doesn’t mean that you can’t limit them. There is a place on the form where you can specify what your representative can’t do. For example, a representative can negotiate a settlement for you. Their signature commits you to that agreement. Most tax pros will talk to their clients first, I know I do, but you can put on the Form 2848 that your representative can’t sign the settlement agreement. You would then have to sign the agreement.
- Along the same lines, talk with your representative to make sure that everyone is headed in the same direction. Do you intend to fight to the Supreme Court? Or, is getting the interest and penalties abated what you consider winning? What are your goals?
- This is not the time for procrastination. There are deadlines to be met and your representative needs to have the requested information on time or before.
- Nor is it the time to hide info from your representative. If the IRS wants a financial statement completed, make sure that everything gets on statement.
- Expect to have to deal with your state Department of Revenue once you have finished with the IRS. Also, the state may have a separate Power of Attorney to file.
- If you change representatives, you will want to send a copy of the previous 2848 with Revoked across the top.
- Your representative should receive a copy of any IRS notices you are sent for the years and taxes covered on the 2848.
Using a tax pro to act as a representative for you with the IRS can save you stress and time, But as with any tax preparer, take the time to check their credentials and talk to them to see if they are a good fit for you. And don’t expect miracles. If the return was wrong or you owe the tax, there are limits to what anyone can do.