The IRS is having a bad year.
No, they are having a terrible, horrible, no good, very bad year. (Nod to Judith Viorst)
- Congress put off dealing with the tax changes until after the first of 2013. As a result, the IRS had to delay the start of the tax season to implement those changes. It took until the middle of February to get everything working.
- Tax preparer regulation gets thrown a loop by the Loving Decision. And the IRS didn’t get a stay on the injunction. Now they’re in the appeal process.
- H&R Block’s issues with the Education Credit Form 8863 forced the IRS to clean up after them to get taxpayers their refunds faster.
- “Where’s My Refund” got bogged down from all the use and taxpayers had to be asked to only try once a day.
- Modernized e-file needed maintenance a few days before the end of the tax season.
- There were delays e-filing on April 15th because of the volume of returns filed.
- Long delays on phone help lines due to budget cutbacks.
- 5 to 7 furlough days without pay.
- No leadership. Shulman gave notice on Oct 21, 2012 but no replacement was named until last week.
- The tax exempt mess has already cost several people their jobs and promises to continue for a while.
I’m sure I missed something. But the stress level at the IRS must be off the meter right now. Hang in there everyone. Hopefully, someone else will mess up and take over the media spotlight away from you and change your luck/karma.